New is Not Always Better: the iPhone 4 Problem

July 16th, 2010

So, your iPhone 3G or 3GS worked just fine, but you were lured into buying the sleek, ultra-trim iPhone 4.

And, guess what? It drops calls. What is Apple’s fix for this?

They are giving away free bumper cases (made of rubber and plastic) to help combat the issue.

Am I the only one who sees this as ironic?

The new iPhone was supposed to be so much smaller and better than the 3G, but if you have to put a rubber case on it, doesn’t that add some weight and bulk?

The most environmentally friendly thing to do would be to fix the problem with a software upgrade, not put a rubber bandage on it. Wow, shame on Apple.

I’m writing this from an Apple computer. I’ve been an Apple customer for more than 10 years, but I’ve never been so disappointed in them. I don’t even own an iPhone.

Apple should own up to their mistake and give consumers a permanent, real solution that’s not made of rubber.

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